Privacy Policy

Privacy Policy

Introduction

Welcome to https://zefoy.karachi-pakistan.com (henceforth referred to as “ZEFOY” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable laws. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

• Our official website at https://zefoy.karachi-pakistan.com
• All associated mobile and desktop applications
• Online services and products offered by ZEFOY
• Any third-party platforms or services we link to or integrate with, on our site (please note that their privacy practices may differ, and they are not covered by this policy)

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

1. Using our applications and services as an authorized user.
2. Visiting and navigating our websites linked to this statement.
3. Receiving communications from us, including newsletters, emails, telephone calls, or texts/SMS messages.

Personal Data Collection

We collect a variety of personal data to enhance your experience with our services and products:

• Account Information: This includes usernames, passwords, and account settings you provide when creating an account on our platform.
• Payment Information: Details related to your payment methods used for purchases or subscriptions, such as credit/debit card numbers, expiration dates, and CVV codes.
• Financial Information: Data about your financial status or transactions, if you choose to share it with us for specific services.
• Purchase Information: Records of products or services bought through our platform, including quantities, prices, and purchase dates.
• Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through cookies and other tracking technologies.
• Location Data: Information about your geographical location when you use our location-based services.
• Feedback: Any reviews, comments, or responses you provide to surveys or feedback forms.
• Social Media Information: If you choose to log in or share content via social media platforms, we may collect data from those accounts (subject to the respective platform’s privacy policies).
• Product Information: Details about products or services you inquire about or purchase, including preferences and customization choices.

We obtain this data through direct user input, server logs, and automated technologies like cookies and tracking pixels. Third-party service providers may also share personal information with us for specific purposes, always in compliance with their privacy policies.

Cookies

ZEFOY uses cookies to enhance your experience on our platform:

• Strictly Necessary Cookies: These are essential for navigation and ensuring basic functionalities of the website.
• Preference Cookies: Tailored settings and preferences saved across browsing sessions.
• Analytics Cookies: Used to collect aggregated data about user interactions, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, we securely delete or anonymize the data to prevent re-identification.

Security Measures

ZEFOY has implemented robust security measures to safeguard your personal information:

• Data Encryption: We use encryption protocols to protect data during transmission and storage.
• Secure Third-Party Processing: Our partners adhere to strict privacy and security standards when handling your data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and we ask that parents or legal guardians ensure their minors’ online safety.

Your Rights (Geographically Specific)

Depending on your location, you have certain rights regarding your personal data:

• Access: Retrieve a copy of the personal data we hold about you.
• Rectification: Request corrections if your data is inaccurate or incomplete.
• Erasure/Right to be Forgotten: Demand the deletion of your personal information under specific circumstances (subject to legal exceptions).
• Restriction: Ask for limitations on processing your data in certain situations.
• Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
• Objection: Object to the processing of your data for direct marketing or other purposes.
• Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond within a reasonable timeframe and at no additional cost to you.

Changes to Policy

ZEFOY reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for updates.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us:

• Email: [email protected]
• Postal Address: [Provide ZEFOY’s physical address]

We aim to promptly address your concerns and provide transparent communication regarding our privacy practices.